While e-commerce giants use AI to track every click, offline retailers still lose customers without a trace. This “blind spot” costs businesses billions each year.

That’s where Zithara.AI, co-founded by Varun Kashyap and Sridevi Reddy, steps in. Unlike fragmented tools for CRM, loyalty, and marketing, Zithara.AI unifies the entire customer journey, lead capture, engagement, retention, and analytics, on one AI-powered platform.

For example, a leading jewelry chain using three separate vendors switched to Zithara.AI and saw a 35% jump in conversions and 40% growth in repeat purchases. Similarly, an electronics retailer improved sales by 25% within one quarter through automated lead management.

The company’s AI doesn’t just track customers, it predicts their next likely action, enabling personalized offers and timely follow-ups. With over 150 clients across jewelry, electronics, lifestyle, and real estate, Zithara.AI is already reshaping offline retail.

Their bigger vision? To become the “Salesforce of retail,” building a global operating system for offline businesses. If successful, they could redefine how 1.4 billion shoppers interact with physical stores in the AI age.