
In the age of AI-driven restructuring, layoffs have become alarmingly frequent what Forbes India terms a “Layoff Tsunami,” sweeping major firms like TCS, Amazon, Google, IBM, and several Indian startups. These sudden exits inflict emotional, reputational, and performance damage that often outweigh short-term savings.
To counter this, the article introduces a compassionate FRAME-WORK aiming to elevate layoffs to the level of structured, humane experiences akin to onboarding:
- F = Fairness: Transparent communication, rooted in organisational values, around the “why” and mechanics of layoffs.
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R = Respect: Dignified treatment financial and human resources included and a feedback loop for those affected.
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A = Administration: Organized and clear processes, with awareness across all stakeholders for a smooth offboarding.
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M = Management: Leadership-led execution, ensuring layoffs reflect the company’s value system.
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E = Empathy & Engagement: Emotional and financial support counselling, reskilling, severance to preserve morale and future potential.
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WORK: Support across three phases pre-layoff, during the process, and post-layoff covering logistics, communication, and ongoing career assistance.
Real-world lessons, like Nokia’s 2008 plant shutdown, show how badly handled exits eroded trust, cost millions, and damaged brand equity. The FRAME-WORK, by contrast, lays a foundation for organisational resilience, trust, and hope even in the toughest moments.
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